Privacy Policy

Last updated on 05-09-2025 12:56:57

Welcome to Curamatix Healthcare ("Curamatix", "we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.curamatix.in] (the “Site”), use our digital health services, or otherwise interact with us.

Please read this Privacy Policy carefully. By using our Site or services, you agree to the terms of this Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

This includes data that identifies you or can be used to identify you, such as:

Full name
Email address
Phone number
Date of birth
Medical or health information (subject to consent and legal compliance)
IP address
Location data (if enabled)

b. Health Information

In the course of providing digital healthcare services, we may collect and process sensitive health data. This may include:

Symptoms
Medical history
Prescriptions
Test results
Consultation notes

All health data is handled in accordance with applicable data protection laws, including GDPR and HIPAA (if applicable).

c. Technical & Usage Data

We automatically collect certain information about your device and how you interact with our services, including:

Browser type and version
Operating system
Pages visited
Time spent on pages
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage our healthcare services
To communicate with you about your care and account
To personalize your experience on our Site
To improve our services and develop new features
To ensure security, prevent fraud, and comply with legal obligations
With your consent, for marketing and promotional communications

3. How We Share Your Information

We do not sell your personal information. We may share data in the following circumstances:

Service Providers: With trusted partners who process data on our behalf (e.g., hosting, billing, analytics).
Healthcare Professionals: To provide medical care as part of our services.
Legal Requirements: To comply with legal obligations or respond to lawful requests by authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

All third parties are contractually obligated to protect your data and use it only for the specified purpose.

4. Data Protection & Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse, including:

End-to-end encryption for data transmission
Secure storage using industry-standard protocols
Role-based access control for sensitive data
Regular security audits and risk assessments

However, no method of transmission or storage is 100% secure. We encourage you to also take steps to protect your personal information online.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access your data
Correct or update inaccurate information
Delete your data (right to be forgotten)
Restrict or object to data processing
Withdraw consent at any time
Data portability

To exercise your rights, contact us at:
📧 digihealth@curamatix.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These may include:

Essential Cookies: Necessary for core website functionality
Analytics Cookies: Help us understand usage patterns
Marketing Cookies: Used to deliver relevant content

You can manage cookie preferences through your browser settings.

7. International Data Transfers

If you are accessing our services from outside the country where our servers are located, your data may be transferred internationally. We ensure all transfers are done in compliance with applicable data protection laws and with appropriate safeguards in place.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, tax, or reporting requirements. When no longer needed, data is securely deleted or anonymized.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16 (or as defined by local law). We do not knowingly collect data from children without verifiable parental consent.

10. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies independently.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our website. Continued use of our services after changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Curamatix Healthcare

Office 638, Gera Imperium Rise

Hinjewadi Phase 2

Pune 411057 , MH
📧 digihealth@curamatix.com